Results
Measured results from the South Fulton pilot
Talk Tech With Chet has been delivered as a structured community program with the City of South Fulton. This is what the pre- and post-program assessments found, and how to read it.
Measured in the community
What happened when we ran the program with the City of South Fulton.
Two cohorts of older adults completed Talk Tech With Chet as part of a City of South Fulton program. Here is what the pre- and post-program assessments measured.
20
older adults completed the program
Program record City of South Fulton pilot participants. Bridging Technologies ATL program records, 2026.
2
cohorts delivered
Program record City of South Fulton pilot. Bridging Technologies ATL program records, 2026.
3.34 → 4.21
average self-reported confidence across seven assessed skills
Participants rated their own confidence before and after the program. The pilot was small and does not establish that all future Talk Tech With Chet participants will experience identical outcomes.
Self-reported by participants 20 South Fulton pilot participants. Pre- and post-program participant assessments, 2026.
11.95 / 12
average objective knowledge score, unchanged before and after
Participants began with exceptionally high objective knowledge, creating a ceiling effect on this measure — there was very little room for the score to rise. The change the pilot did show was in self-reported confidence.
Objective assessment 20 South Fulton pilot participants. Pre- and post-program knowledge assessments, 2026.
Letters from the class
The numbers show part of the story. These are the experiences behind them.
Your ability to break down complex concepts into simple everyday terms gave me the confidence I needed to embrace this technology safely.
Chet gave explanations that were easy to follow.
He treats every student with dignity and respect, creating a welcoming learning environment where everyone feels valued and capable of success.
How this was measured
Participants completed the same assessment before the program began and again after it finished. The assessment had two parts: a self-rating of confidence across seven everyday digital skills, and a set of knowledge questions with objectively correct answers.
Average self-reported confidence rose from 3.34 to 4.21. The objective knowledge score was 11.95 out of 12 both before and after — participants arrived already answering nearly every question correctly, which left almost no room for that score to rise. Statisticians call this a ceiling effect, and it is the reason a flat result there is not a disappointing one.
This was a small pilot of 20 participants across two cohorts. The results describe this specific implementation and should not be assumed to predict outcomes for every future participant or community. It was not a randomized controlled study, it has not been clinically validated, and it is not a national standard. We publish it because it is what we have, described accurately.
Bringing measurement to your program
Organizations running a Talk Tech With Chet program can include participant assessment and reporting. We will tell you honestly what the numbers can and cannot show.